How to Reconcile and Close a Cash Drawer

Updated about 3 years ago

This lesson covers how to reconcile and close a cash drawer.


Cash Drawer Checkout and Closing

To begin the cashier checkout process, fill out your physical checkout report slip as usual (Example: filling in your Name, Date, Total Cash, etc.).


Add up your drawer and put that total number in the Total Cash section of your physical checkout report slip.



Now add your Starting Bank total to the Starting Bank section (example: $200 in the drawer at the beginning of your shift)


Subtract the Total Cash and Starting Bank and you get the TOTAL CASH DUE.


Now, within the POS, navigate to the Main Menu and click on the Shift Review button under the My Account section.


This brings up the shift review report and will walk you through step by step what you need to do to complete it.

First thing that will pop up if the Checks section. If you have any unpaid or unclosed checks, you will be prompted to resolve those issues. If not, you will skip this step and begin in the Declare Tips section first.

Unpaid Checks are checks that have not receive any payment on the ticket.
Unclosed Checks are checks that have received payment on the ticket, but have not been closed. Closed meaning that the tip has been updated for credit card authorizations.

Click on the View button to resolve any issues.


This will pull up any Paid or Closed tickets with issues. To learn how to update the tip to close checks see the Updating Tip on a Paid Check lesson.


From the Shift Review report, find the Cash in Drawer section at the top of the report page under Employee Account.




This number should match the TOTAL CASH DUE on your physical checkout report you added up earlier.



If there is a difference in these two numbers, add that to the Long/Short section of your report and circle either the Long or Short.



Now you can move on with closing your report in Toast.


Begin by clicking on the Declare button:



As a cashier, you won't need to Declare any tips here.

If you are a Bartender, you'll declare your server tips (See the Checkout Reports/Shift Review section for servers)

Enter in the number and click Declare Tips.



Click Close Shift.



Always select the section option - Collect & Pay.



This will ask where you want to deposit that money. Select your Cash Drawer.



Click Next to move on.



You will now need to close your drawer. Click on View to begin.



Select Close Drawer.



You will be prompted for the total amount in the drawer. This is the Total Cash line from your physical checkout report slip. Enter that here and click OK.

 


Click Next to move on. 

Now you are prompted whether or not you'd like to go ahead and Clock Out, or if you'd like to start a New Shift. New Shift is for those that are working doubles straight through without a break.



After selecting one, you have the option to Print your physical checkout report paper here. Then click Done to finish the shift review screen.


But I'm Closing!


If you are closing or not yet leaving for the day but you will not be taking additional orders, you may remain on the clock but still print your checkout by first clicking the "print" button and once your report has printed you may hit switch user to log out.   Once you have completed the remainder of your day you may visit the Checkout section again or attempt to clock out and you will be prompted to complete this last step