How to Edit a Closed Check In Toast

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How to Edit a Closed Check

To edit a closed check, you'll first need to locate the check in question.

If you know the check number, click Look Up at the top of the screen.

Enter the check number here and click Go.
If you do not know the check number, click Find Checks.

Alternatively, you could have click on Previous Checks at the top of the screen if you did not know the check number.

If you entered in the check number, you would see a screen with all of the available options under that number, be sure to select the correct one for today's date.

If you did not enter in the number and went to Find Checks or Previous Check, then you would see the below screen. Find the correct check and click Update.

Now you can make the adjustments you need.

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Needing to adjust a payment?

Within the payment screen, if there are multiple forms of payment on the check, make sure you select the payment you'd like to adjust.

From here, if you are just wanting to adjust the total or tip amount, click on that box on the right side of the screen, enter in the new information, and click Update.

If you were wanting to move the payment onto a different check entirely, click on Adjust under the payment screen.

You will be prompted with what you'd like to adjust, select Move Payment to a Different Check

Enter in the new check number and click Go.

You should now see that the payment was moved to the new check successfully.

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Needing to void an item?

First void the item off the check as you would normally.

Now, with the item voided, go into the Payment screen. Notice the negative Balance Due now?
This is due to the fact that payment was already processed on this check, but you voided off an item afterwards. Toast needs to know how to reconcile this difference.

To reconcile this, we need to decide how we want to handle the difference. Usually, we'll just send it back to the first form of payment.

Click on the form of payment, in this example we will click on the Visa. Notice how the current Amount is $30.20

Now click on the negative Balance Due button. Notice how the Amount updated to the new Amount.

All that is left is to click on Update to make the new payment amount official.

All Done!