Reconciling Gift Cards at the End of the Night
Updated about 5 years ago
This lesson will walk you through how to reconcile your gift cards on a standalone terminal at the end of the night.
Reconciling your gift cards
It is important that your gift cards are reconciled every night after you are closed. A proper reconciliation helps to ensure that gift card sales and redemptions are properly accounted for in the Point of Sale system. Without a proper reconciliation it is possible for mistakes and theft to occur.
1. Once all sales are final select the "Gift/Loyalty" menu from your gift card machine.
2. Select "more"
3. Select "Reports Menu"
4. Select "Terminal Reports"
5. When prompted for the "Employee ID" enter 9999
6. When prompted for the "Employee password" enter 9998
7. Select "Summary" report type
8. Press "enter" when prompted for the "batch ID"
9. When prompted for the start date, enter today's date and "enter"
10. When prompted for the end date, enter today's date and "enter"
11. When prompted for the "offset" hit enter.
12. When prompted for the "max transaction" hit enter.
13. When prompted to "close the batch". If you are done with all transactions for the day hit "Yes" otherwise hit "No"
14. A small report will print that shows the issues (I) and the redeems (r). Compare each number to the corresponding issues and redeems numbers on your daily sales or the Z-report from your POS system. If they match than your gift cards balance for the day. If they do not you will need to investigate further. This could include going though server checkouts for the day to ensure that the number of issues and redeems match on each server checkout report.