Server Training Shift #4 (Fontana ONLY)

This course will help you learn about Responsible Alcohol Service, how to properly check ID's for alcohol purchases, Our proper steps of Guest service at the table, tips on suggestive selling, pictures & descriptions of our wines on our current menu.

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Server Training Shift #4 (Fontana ONLY) Lessons 8 lessons
These lessons are part of this course. Click on a lesson to get started!

Shift 4 Agenda - Server

Updated over 1 year ago

Agenda showing what information will be covered on this shift

Responsible Alcohol Service

Updated over 1 year ago

This lesson will teach you about responsible service with alcohol and proper methods of checking IDs.

Server Cheat Sheet

Updated over 1 year ago

This is in reference to a sheet that your manager will give you that lists our all our specialty drinks, wines, beers, liquors available. This is designed for you to fold & keep in your server book while waiting tables. There is not an actual lesson attached to this, but as a reminder for you to get this from your manager or trainer.

Beer Descriptions

Updated over 1 year ago

This is placed here for you to ask your managers/trainer as to where you can see the descriptions about your current beers on the menu. These should be accessible to all servers to reference if needed to help explain a beer to a guest.

Server Competencies

Updated over 1 year ago

This lesson outlines areas of knowledge, skill and behaviors that create the ideal of a great Hideaway server.

Wine menu - Fontana

Updated over 1 year ago

This lesson will show you pictures of each wine available for Guests to order.

Providing Step by Step Service

Updated over 1 year ago

This lesson will explain everything you need to know about how to provide step by step service here at Hideaway Pizza. This will breakdown the tools you need, the process as to which we want service to happen here at Hideaway. This lesson will also give you some helpful hints and some learning tips about service.

Wine Sweetness Chart

Updated over 1 year ago

This diagram will help explain the sweetness level of the wines that are currently on our menu.

Server Training Shift #4 (Fontana ONLY) Assessments