This course will help you learn about creating Raving Fans, explain how we measure hospitality, walk through the breakdown of our Lunch Express service & timeline.
Agenda showing what information will be covered on this shift
This lesson talks about how to create Raving Fans by providing Memorable Proactive Hospitality and will also explain how we measure Memorable Proactive Hospitality.
This lesson talks about our timeline and quick service for our Guest's that choose to dine with us during their weekday lunch break.
This lesson breaks down our target times for each step of service during the weekday lunch hours.