This course we will help servers excel in the Front of House, the how to's of our restaurants, and exceeding Guest expectations. In this course will learn everything from clocking in, inputting orders, safety & sanitation, and accident prevention.
Agenda showing what information will be covered on this shift
This lesson covers how to properly clock in with Toast.
Everyday safety practices and procedures to keep everyone safe in the workplace.
Information about how to prevent an accident in the workplace.
Information about best practices for Great Personal Hygiene, which is very important working in the Restaurant Industry.
Info about proper cleaning and sanitation throughout the BOH & importance of these processes.
Info about the disposal of garbage from the restaurant.
Information about how to properly answer the phones
This lesson covers how Toast handles double or even triple toppings in toast... Yes, because people do order triple cheese on a BIG. No judgment!
Why does Toast keep prompting me for a size on toppings?
This lesson will show you how to enter in a Half / Half pizza within Toast.
This lesson covers adding items to an order and how to navigate the Toast order entry process.
This narrative will walk you through several scenarios of possible phone calls you will endure when answering the phones at Hideaway Pizza.
This lesson will cover what the Ready At Time will look like on a BOH Ticket.
This lesson covers locating and closing Pick-up orders in Toast.
Toast has a great Guest database that allows you to assign an order to a guest. Then the guests can repeat an order quickly both online and in-store. This lesson covers adding a Guest to a check or changing a Guest on a check.
pictures and descriptions of items on our kid's menus
This lesson covers changing the order type in Toast. For example, should the guest need to switch their Pickup order to Dine-In. This article is for you.
You will learn by doing order entry with these practice tickets listed. Using the training tablet.