Server Training Shift #1

This course we will help servers excel in the Front of House, the how to's of our restaurants, and exceeding Guest expectations. In this course will learn everything from clocking in, inputting orders, safety & sanitation, and accident prevention.

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Server Training Shift #1 Lessons 19 lessons
These lessons are part of this course. Click on a lesson to get started!

Shift 1 Agenda - Server

Updated 2 months ago

Agenda showing what information will be covered on this shift

Clocking In With Toast

Updated almost 4 years ago

This lesson covers how to properly clock in with Toast.

Safety Guidelines

Updated about 2 months ago

Everyday safety practices and procedures to keep everyone safe in the workplace.

Accident Prevention

Updated about 2 months ago

Information about how to prevent an accident in the workplace.

Personal Hygiene

Updated 3 months ago

Information about best practices for Great Personal Hygiene, which is very important working in the Restaurant Industry.

Cleaning & Sanitation

Updated 3 months ago

Info about proper cleaning and sanitation throughout the BOH & importance of these processes.

Proper Disposal of Garbage

Updated 3 months ago

Info about the disposal of garbage from the restaurant.

Phone Answering with Curbside

Updated 2 months ago

Information about how to properly answer the phones

Double and Triple Items on tickets

Updated almost 4 years ago

This lesson covers how Toast handles double or even triple toppings in toast... Yes, because people do order triple cheese on a BIG. No judgment!

Size Pricing on Menu Item Modifiers

Updated almost 4 years ago

Why does Toast keep prompting me for a size on toppings?

Ringing in a Half / Half Pizza

Updated almost 4 years ago

This lesson will show you how to enter in a Half / Half pizza within Toast.

How to Create an Order in Toast

Updated almost 4 years ago

This lesson covers adding items to an order and how to navigate the Toast order entry process.

Mock Phone calls w/ Curbside

Updated 3 months ago

This narrative will walk you through several scenarios of possible phone calls you will endure when answering the phones at Hideaway Pizza.

Ready at Time on BOH Ticket

Updated over 3 years ago

This lesson will cover what the Ready At Time will look like on a BOH Ticket.

How to Find To-Go, Pick-Up, and Online Orders in Toast

Updated almost 4 years ago

This lesson covers locating and closing Pick-up orders in Toast.

How to Change or Add a Guest to a Check

Updated almost 4 years ago

Toast has a great Guest database that allows you to assign an order to a guest. Then the guests can repeat an order quickly both online and in-store. This lesson covers adding a Guest to a check or changing a Guest on a check.

Kid's Menu FOH picture training

Updated about 2 months ago

pictures and descriptions of items on our kid's menus

How to Change an Order Type In Toast

Updated almost 4 years ago

This lesson covers changing the order type in Toast. For example, should the guest need to switch their Pickup order to Dine-In. This article is for you.

POS tickets Shift 1

Updated 3 months ago

You will learn by doing order entry with these practice tickets listed. Using the training tablet.

Server Training Shift #1 Assessments