| Shift 4 Agenda - Server |
Agenda showing what information will be covered on this shift |
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true |
Show |
| Shift 6 Agenda - Server |
Agenda showing what information will be covered on this shift |
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true |
Show |
| Server Situational Topics |
This is a list of scenarios and topics that pertain to a server position in the restaurant. This is an open discussion with your trainer or manager on how to handle these situations. |
|
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true |
Show |
| Shift 5 Agenda - Server |
Agenda showing what information will be covered on this shift |
|
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true |
Show |
| Memorable Proactive Hospitality to Create Raving Fans |
This lesson talks about how to create Raving Fans by providing Memorable Proactive Hospitality and will also explain how we measure Memorable Proactive Hospitality. |
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true |
Show |
| What could you be doing? |
This lessons talks about all the things that we have to do to keep Hideaway Pizza functioning. There is always something that we could be doing to better Our Guest's experience. |
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true |
Show |
| Shift 3 Agenda - Server |
Agenda showing what information will be covered on this shift |
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true |
Show |
| Responsible Alcohol Service |
This lesson will teach you about responsible service with alcohol and proper methods of checking IDs. |
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true |
Show |
| The Lunch Guest at Hideaway Pizza |
This lesson talks about our timeline and quick service for our Guest's that choose to dine with us during their weekday lunch break. |
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true |
Show |
| Bar terms & definitions |
This lesson will expose you to common bar terminology. |
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true |
Show |
| Expo |
This will teach you the proper sides with all menu items & the importance of this position. |
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true |
Show |
| Lunch Express timeline |
This lesson breaks down our target times for each step of service during the weekday lunch hours. |
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true |
Show |
| New bar drinks MARCH 2022 Intro |
Introduction video about our new bar drinks starting on MARCH 21st. This video also talks about our bar glassware. |
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true |
Show |
| Bar POS practice tickets |
This lesson will have you ring in some alcohol items on the training tablet (not the POS) to expose you to the bar menu screens. |
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true |
Show |
| Server Cheat Sheet |
This is in reference to a sheet that your manager will give you that lists our all our specialty drinks, wines, beers, liquors available. This is designed for you to fold & keep in your server book while waiting tables. There is not an actual lesson attached to this, but as a reminder for you to get this from your manager or trainer. |
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true |
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| Common Complaints of Restaurant Guests |
This will cover some common complaints and how to handle these. |
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true |
Show |
| Beer Descriptions |
This is placed here for you to ask your managers/trainer as to where you can see the descriptions about your current beers on the menu. These should be accessible to all servers to reference if needed to help explain a beer to a guest. |
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true |
Show |
| Shift 7 Agenda - Server |
Agenda showing what information will be covered on this shift |
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true |
Show |
| Common Menu Issues |
This is a list of some common mistakes, either by our staff or the Guests. This should be an open dialog with your trainer or manager to discuss as to why these are potential issues & who to avoid or prepare before mistakes happen. |
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true |
Show |
| Server Competencies |
This lesson outlines areas of knowledge, skill and behaviors that create the ideal of a great Hideaway server. |
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true |
Show |
| Wine menu |
This lesson will show you pictures of each wine available for Guests to order. |
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true |
Show |
| Wine menu - Fontana |
This lesson will show you pictures of each wine available for Guests to order. |
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true |
Show |
| Providing Step by Step Service |
This lesson will explain everything you need to know about how to provide step by step service here at Hideaway Pizza. This will breakdown the tools you need, the process as to which we want service to happen here at Hideaway. This lesson will also give you some helpful hints and some learning tips about service. |
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true |
Show |
| Specialty Drinks, Wines, Liquor |
This lesson will show you pictures & descriptions of all our Specialty drinks on our current menu. This will also show you a picture of each wine and liquor available for Guests to order. |
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true |
Show |
| FOH Commonly Used Phrases |
This is a list of common phrases that you will learn to understand restaurant terminology. These are pretty common across the industry. |
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true |
Show |
| Wine Sweetness Chart |
This diagram will help explain the sweetness level of the wines that are currently on our menu. |
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true |
Show |
| Cashier/Curbside |
This lesson will teach you all about the cashier/curbside position, the importance of service at the car, the methods of payments we accept and how to excel at Guest Service with our To-go Guests. |
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true |
Show |
| The difference between Open, Paid, and Closed checks |
This lesson will go over the three states a check can be classified in Toast. |
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| Cash identification for $50 & $100 |
This will cover what to look for on a $50 & $100 bill to help you determine a real bill to a counterfeit fake bill. |
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true |
Show |
| How to Take a Payment In Toast |
This lesson will show you how to take a payment in Toast. |
|
3000036774 |
true |
Show |
| How to Choose a Tender in Toast |
This lesson covers that variouse types of tenders in Toast and helps you pick the correct one. |
|
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true |
Show |
| Issuing, Checking the Balance and Redeeming Gift Cards in Toast |
This lesson will describe the process of issuing, checking the balance of and redeeming gift cards in toast. |
|
3000044944 |
true |
Show |
| How to Handle Tax Exempt Checks in Toast |
Yup, you guessed it... This lesson covers making an order Tax Exempt in Toast. Don't forget to get that tax exemption number from the guest. |
|
3000036769 |
true |
Show |
| How to E-Gift Cards Work? |
This lesson will describe at a high level how e-gift cards work and how a guest is able to acquire one. |
|
3000044946 |
true |
Show |
| How to Reprint an Itemized Receipt or a Credit Card Slip |
This lesson covers how to reprint an itemized receipt or a credit card slip. |
|
3000037892 |
true |
Show |
| How to Enter a Tip On an Order In Toast |
Everyone wants their tips... This article covers how to enter a tip on credit card payment in Toast. |
|
3000036776 |
true |
Show |
| How to close out a cash drawer |
This will cover how to properly to a close out of a cash drawer from the register. |
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true |
Show |
| How to Reconcile and Close a Cash Drawer |
This lesson covers how to reconcile and close a cash drawer. |
|
3000036782 |
true |
Show |
| Pizza training pictures |
This will show you pictures of all our pizzas along with what is on them. It is important that you learn these quickly - this will help you answer questions with our Guests at the table and over the phone. Learning quickly also will also help eliminate mistakes and make sure the Guests get what they want the first time. |
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true |
Show |
| Desserts & Drinks picture training |
This lesson will show you our desserts & different selections for sizes of drinks. |
|
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true |
Show |
| Shift 2 Agenda - Server |
Agenda showing what information will be covered on this shift |
|
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true |
Show |
| Shift 1 Agenda - Server |
Agenda showing what information will be covered on this shift |
|
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true |
Show |
| Clocking In With Toast |
This lesson covers how to properly clock in with Toast. |
|
3000036626 |
true |
Show |
| How to Split Checks in Toast |
This lesson covers how to split checks in toast and navigate them once they are split. |
|
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true |
Show |
| Sand Room Opening Procedures |
Information about how to open the Sand Room properly and efficiently. |
|
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true |
Show |
| Expo Situational topics |
This is a list of scenarios and topics that pertain to a certain support position in the restaurant. This is an open discussion with your trainer or manager on how to handle these situations.
|
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true |
Show |
| Cash/Curbside situational topics |
This is a list of scenarios and topics that pertain to a certain support position in the restaurant. This is an open discussion with your trainer or manager on how to handle these situations. |
|
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true |
Show |
| Everyday Procedures |
General information about day to day procedures |
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true |
Show |
| Alcohol Pour Summary |
Info about correct pours for bar drinks here at Hideaway Pizza! |
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true |
Show |
| How to Login to Stratex HR |
Logging in is the first step to access Stratex. This lesson will cover accessing the Stratex site and logging in using your credentials. |
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3000041099 |
true |
Show |
| Blueberry Lemondrop |
This will show the proper procedure for making our new drink, Blueberry Lemondrop!
|
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true |
Show |
| Safety Guidelines |
Everyday safety practices and procedures to keep everyone safe in the workplace. |
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true |
Show |
| BOH Commonly Used Phrases |
Common everyday phrases that will help you with operations, kitchen setup, recipes, etc... |
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true |
Show |
| POS tickets Shift 2 |
These tickets will be a bit more in depth with more changes to menu items and splitting checks. Use the training tablet and not the POS for these practice tickets. |
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true |
Show |
| Table Bussing |
This lesson will give you all the knowledge for proper bussing of tables within the restaurant. |
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true |
Show |
| Starters/Appetizers picture training |
This will help you learn about Starters/Appetizers on our menu. Giving you a picture and description of how it is served. |
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true |
Show |
| Food Safety video |
This is a short video about the importance of Food Safety and Sanitation |
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true |
Show |
| Food Safety Video |
Video about cross contamination, food safety, TDZ, personal hygiene, etc... |
|
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true |
Show |
| Classic Mule |
This video will show the proper steps to making our new Classic Mule drink!
Vodka selections can be upgraded, or guests can also ask for flavored vodka to be used. |
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true |
Show |
| Salad picture training |
This lesson is all about our salads. Pictures and descriptions of all the salads available on our menu. |
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true |
Show |
| Starters/Appetizers |
Information pertaining to all aspects of our Starters. |
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true |
Show |
| Black Barrel Frozen Rita |
This video shows how to properly make and serve a Black Barrel Frozen Rita!
If you sell this drink, be ready! Get it to the Guest as soon as possible! It will start to melt and not look pretty as it sets waiting to be taken to the table. This is why we are choosing to add the 'shot' on top at the last possible time. |
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true |
Show |
| Abbreviation FOH Test |
You must pass this assessment before starting your training.
Our Point of Sale system prints the kitchen tickets in these abbreviations for all of our menu items.
Also, our training materials moving forward are all written in these abbreviations. |
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true |
Show |
| Host Training |
A lesson about how to be the best Host/Hostess! This will give you all the knowledge on how to properly work this position. |
|
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true |
Show |
| Abbreviation FOH Study Guide |
You must pass this assessment before starting your training. Our Point of Sale system prints the kitchen tickets in these abbreviations for all of our menu items. Also, our wall charts and training materials moving forward are all written in these abbreviations. |
|
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true |
Show |
| Accident Prevention |
Information about how to prevent an accident in the workplace. |
|
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true |
Show |
| Completing Monday payroll procedures |
Auditing time punches and doing payroll related paper work is an essential part of a manager's job. It is important that this process is following consistently and diligently each Monday. This lesson will tell you what to do. |
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3000041174 |
true |
Show |
| Ranch Water |
This shows you how to properly make our new addition of Ranch Water! Sorry to say, there is No real 'Ranch' in this drink!
This is yummy, light & refreshing! Perfect timing for Spring & sunshine! |
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true |
Show |
| Kitchen Safety: Preventing cuts from Knives |
This video teaches proper operations and safety with knives in the workplace. |
|
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true |
Show |
| BOH Preventing Contamination |
Info about proper operations to prevent contamination throughout the BOH. |
|
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true |
Show |
| Personal Hygiene |
Information about best practices for Great Personal Hygiene, which is very important working in the Restaurant Industry. |
|
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true |
Show |
| Pasta picture training |
This will show you all the pastas we serve on our menu, giving you a description and pictures to see how they are served. |
|
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true |
Show |
| Job Description General Manager |
Job Description General Manager |
|
|
true |
Show |
| Abbreviation BOH Study Guide |
You must pass this assessment before starting your training.
Our Point of Sale system prints the kitchen tickets in these abbreviations for all of our menu items.
Also, our wall charts and training materials moving forward are all written in these abbreviations.
|
|
|
true |
Show |
| BOH revisión de abreviaturas |
Abbreviation review - Spanish content |
|
|
true |
Show |
| Job Description Support |
Job Description for our Support position within the restaurants |
|
|
true |
Show |
| Cleaning & Sanitation |
Info about proper cleaning and sanitation throughout the BOH & importance of these processes. |
|
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true |
Show |
| Job Description Kitchen |
Job Description Kitchen |
|
|
true |
Show |
| Job Description Server |
Job Description Server |
|
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true |
Show |
| Job Description Lead Server |
Job Description Lead Server |
|
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true |
Show |
| Sandwich picture training |
This lesson will show you pics of our sandwiches and explain what is in our recipes. |
|
|
true |
Show |
| Skinny Rita (2022 version) |
This video shows how simple & quick this drink is to make...
But please pay attention - this drink is only made with 3 ingredients. You will need to shake this drink ALOT in order to cut the flavor of the tequila.
When you think you shook it enough, shake it a few more times. Your drink will be short poured into the final glassware if you do not shake it enough. |
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true |
Show |
| Job Description Manager |
Job Description Manager |
|
|
true |
Show |
| Job Description Bartender |
Job Description Bartender |
|
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true |
Show |
| Job Description Assistant Kitchen Manager |
Job Description Assistant Kitchen Manager |
|
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true |
Show |
| Dough Management |
Info about proper dough management. |
|
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true |
Show |
| Bus Situational Topics |
This is a list of scenarios and topics that pertain to a certain support position in the restaurant. This is an open discussion with your trainer or manager on how to handle these situations. |
|
|
true |
Show |
| Proper Disposal of Garbage |
Info about the disposal of garbage from the restaurant. |
|
|
true |
Show |
| Door/Wisely Situational Topics |
This is a list of scenarios and topics that pertain to a certain support position in the restaurant. This is an open discussion with your trainer or manager on how to handle these situations. |
|
|
true |
Show |
| Phone Answering with Curbside |
Information about how to properly answer the phones |
|
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true |
Show |
| Tulsa County Food Handler Card info |
Tulsa County Health Department website.
This is where you can apply for your Food Handlers Permit. This is a requirement for you to work in any location in Tulsa county. You must obtain & maintain this permit throughout your employment. |
|
|
true |
Show |
| Double and Triple Items on tickets |
This lesson covers how Toast handles double or even triple toppings in toast... Yes, because people do order triple cheese on a BIG. No judgment! |
|
3000036853 |
true |
Show |
| Moore/Norman FoodHandler Card |
This website is where you can obtain your Food Handler's Permit.
This is a requirement for Moore & Norman locations.
You must obtain & maintain this permit throughout your employment.
|
|
|
true |
Show |
| Size Pricing on Menu Item Modifiers |
Why does Toast keep prompting me for a size on toppings? |
|
3000037511 |
true |
Show |
| How to Start a Dine In Check |
This lesson will show you how to enter a Dine-In check in Toast. |
|
3000036647 |
true |
Show |
| How to begin a Paid To-Go or Pick-Up Order |
This lesson covers how to begin a paid to-go and pick-up order in Toast. This also includes looking up a customer record, creating a new customer record, and applying a customer to an order. |
|
3000036679 |
true |
Show |
| Ringing in a Half / Half Pizza |
This lesson will show you how to enter in a Half / Half pizza within Toast. |
|
3000036996 |
true |
Show |
| How to Login to Hotschedules |
HotSchedules is our new scheduling systems. This lesson will help you login to HotSchedules. |
|
3000040385 |
true |
Show |
| How to Create an Order in Toast |
This lesson covers adding items to an order and how to navigate the Toast order entry process. |
|
3000036648 |
true |
Show |
| OK Liquor License info |
This will take you to the Oklahoma Able Commission website.
You can apply for your Alcohol Beverage Employee License here.
You will have to obtain & maintain this License as long as you are employed as a Server, Bartender, or Manager. |
|
|
true |
Show |
| Sand Room Prep |
Information about items we prep for the Sand Room. |
|
|
true |
Show |
| Mock Phone calls with Car info for Curbside service |
This narrative will walk you through several scenarios of possible phone calls you will endure when answering the phones at Hideaway Pizza. |
|
|
true |
Show |
| Mock Phone calls w/ Curbside |
This narrative will walk you through several scenarios of possible phone calls you will endure when answering the phones at Hideaway Pizza. |
|
|
true |
Show |
| OK Alcohol Beverage Control - Alcohol Certification |
This website is for Seller Server Classes.
$9.95, certificate good for 3 years.
All servers, bartenders, and managers but obtain this certificate. It stays valid as long as you do not allow your employee liquor license to expire. If it expires, you must retake the alcohol certification process. |
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|
true |
Show |
| OK - Responsible Alcohol Server Certification |
This is from SureSellNow.com
1.5 hour class time, mobile friendly course
printable certificate
ABLE approved training
$12.95
your alcohol course certification will be valid as long as you maintain your employee liquor license. If your liquor license has expired, you will need to take the course again to obtain a new employee license. |
|
|
true |
Show |
| Ready at Time on BOH Ticket |
This lesson will cover what the Ready At Time will look like on a BOH Ticket. |
|
3000037003 |
true |
Show |
| How to create a schedule template in HotSchedules |
This lesson will help you learn how to build out templates in HotSchedules. |
|
3000041243 |
true |
Show |
| How to Find To-Go, Pick-Up, and Online Orders in Toast |
This lesson covers locating and closing Pick-up orders in Toast. |
|
3000036778 |
true |
Show |
| How to Change or Add a Guest to a Check |
Toast has a great Guest database that allows you to assign an order to a guest. Then the guests can repeat an order quickly both online and in-store. This lesson covers adding a Guest to a check or changing a Guest on a check. |
|
3000036726 |
true |
Show |
| Kid's Menu FOH picture training |
pictures and descriptions of items on our kid's menus |
|
|
true |
Show |
| How to Change an Order Type In Toast |
This lesson covers changing the order type in Toast. For example, should the guest need to switch their Pickup order to Dine-In. This article is for you. |
|
3000036727 |
true |
Show |
| Sandwiches |
Information about proper recipe and procedures pertaining to our Sandwiches. |
|
|
true |
Show |
| POS tickets Shift 1 |
You will learn by doing order entry with these practice tickets listed. Using the training tablet. |
|
|
true |
Show |
| How to boil out a fryer |
YouTube video for a quick reference on how to properly boil out a fryer. |
|
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true |
Show |
| How to use a Bunn Frozen Drink Machine |
YouTube video on how to properly use and clean a Bunn Frozen Drink Machine |
|
|
true |
Show |
| Pizza Room, Opening and Closing |
Information about how to open and close the pizza room efficiently and properly. |
|
|
true |
Show |
| Pizza Prep |
Information about prep items we use for pizzas. |
|
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true |
Show |
| Introduction Info |
Some Hideaway Pizza history and some things to come! |
|
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true |
Show |
| Sand Room Shift Change |
Information on what should be done daily, prior to a shift change. |
|
|
true |
Show |
| How to use the Stratex Dashboard |
The Stratex Dashboard is the main page where you will begin your work in Stratex. This lesson will describe the basic components of the Dashboard and give you a high level view of the Dashboard. |
|
3000041133 |
true |
Show |
| Completing a Payroll Confirmation PSC on the Landing Page |
This confirmation process is now standardized on the landing page in the form of the Payroll Confirmation PSC. This article will help you understand how and why we complete this confirmation process. |
|
3000041307 |
true |
Show |
| Sandside w/o pasta |
This is a place holder, there is no lesson attached. No further action is needed. |
|
|
true |
Show |
| Sandside w/pasta |
This is a place holder, there is no lesson attached. No further action is needed. |
|
|
true |
Show |
| Sand Room Closing Procedures |
Information on how to thoroughly and proper close down the Sand Room nightly. |
|
|
true |
Show |
| Hand Tossed Dough |
Information about the making our Hand Tossed Dough. |
|
|
true |
Show |
| How to Request Off or Request Additional Hours in HotSchedules |
You can't work all the time... or can you? This lesson will help you to make request for time off or for additional hours using HotSchedules. |
|
3000041272 |
true |
Show |
| Kid's Menu |
Information about proper recipe and procedures for all Kid's menu items. |
|
|
true |
Show |
| How to view and manage your team in Stratex |
Each general manager, district manager, and director will have one or more direct reports. Direct reports make up your team in Stratex. This lesson will help you maintain your team's payroll and HR data in Stratex. |
|
3000041136 |
true |
Show |
| Slapping |
Instructions on how to properly slap out our Hand Tossed pizza dough. |
|
|
true |
Show |
| '57 Thin Dough |
Information about how to prepare our '57 Thin Dough. |
|
|
true |
Show |
| Managing your personal employee profile in Stratex |
The Myself section of the Stratex Dashboard is where you can update and access the information in your personal employee profile. This lesson will teach you how to maintain your information and to access important employee information when you need it. |
|
3000041134 |
true |
Show |
| Saucing Pizzas |
Information about saucing pizzas, correct portions and how to execute the perfect sauced pizza. |
|
|
true |
Show |
| Salads |
Information about proper recipe and procedures for all Salads. |
|
|
true |
Show |
| How to Approve Requests in HotSchedules |
Employees create requests in HotSchedules and Managers are tasks with approving them. This lesson will help you approve and manage requests. |
|
3000041273 |
true |
Show |
| Toppings B Study Guide |
Information about our specialty pizzas, including what sauces and toppings they are made with. |
|
|
true |
Show |
| Menu Knowledge |
This breaks down every item on our menu and has information about ingredients, cook time, how it is served, and More! |
|
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true |
Show |
| Quizlet study sets |
Quizlet website, search for study sets written by jnestor13
Here you can play games, make flash cards, etc for the abbreviation and toppings A & B assessments. |
|
|
true |
Show |
| Cheesing |
Information about the proper weights and how to Cheese pizzas efficiently. |
|
|
true |
Show |
| How to add or update an emergency contact in Stratex |
You can add or update your own emergency contact information in Stratex. You can also help make sure your team has the correct emergency contact information. |
|
3000041163 |
true |
Show |
| Sauces Prep |
Information about how to prepare our Pizza Sauce. |
|
|
true |
Show |
| Desserts |
Information about the proper recipe and procedures for preparing all desserts. |
|
|
true |
Show |
| How to set availability in HotSchedules |
Keeping your schedule availability is essential to a smooth and pleasant schedule process. This lesson will help you update and maintain your availability in HotSchedules. |
|
3000041220 |
true |
Show |
| Pizza Making |
Importance of a properly made pizza. What is takes and means to make the BEST pizza, every time! |
|
|
true |
Show |
| General Rules about Prep |
Information about general rules pertaining to preparation of food items. |
|
|
true |
Show |
| How to change your 2 factor authentication method in Stratex |
Stratex contains sensitive and privileged data that is important to protect. One of the ways Stratex protects your data is with 2 factor authentication. This lesson will help you choose which authentication method works best for you. |
|
3000041135 |
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Show |
| Western table review |
Study guide for Table assessment |
|
|
true |
Show |
| Auto Alley table review |
Study guide for table assessment |
|
|
true |
Show |
| Edmond table review |
Study guide for Table assessment |
|
|
true |
Show |
| Cherry Street table review |
Study guide for Table assessment |
|
|
true |
Show |
| How To Print a Daily and Weekly Line Up In HotSchedules |
This lesson will teach you how to print a daily line up and a weekly schedule in HotSchedules. |
|
3000041383 |
true |
Show |
| Conway table review |
Study guide for Table assessment |
|
|
true |
Show |
| South Memorial table review |
Study guide for Table assessment |
|
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true |
Show |
| Tulsa Hills table review |
Study guide for Table assessment |
|
|
true |
Show |
| Owasso table review |
Study guide for Table assessment |
|
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true |
Show |
| Norman table review |
Study guide for Table assessment |
|
|
true |
Show |
| Receiving |
Information about receiving deliveries and what obligations we have to make sure our product is fresh and of proper quality. |
|
|
true |
Show |
| Fort Smith table review |
Study guide for Table assessment |
|
|
true |
Show |
| How to use the Management section of Stratex |
The Management section of Stratex is where you will do much of your payroll and HR work. This section contains the recruitment and labor portions of Stratex. This lesson will cover the basic navigation of the management section of Stratex. |
|
3000041137 |
true |
Show |
| KingsPointe table review |
Study guide for Table assessment |
|
|
true |
Show |
| Picking Up, Releasing, and Swapping Shifts in HotSchedules |
This lesson will teach you about Picking Up, Releasing, and Swapping Shifts in HotSchedules. |
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| MeMac table review |
Study guide for Table assessment |
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| Benton table review |
Study guide for Table assessment |
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true |
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| Bartlesville table review |
Study guide for Table assessment |
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true |
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| Moore table review |
Study guide for Table assessment |
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true |
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| NW Expressway table review |
Study guide for table assesssment |
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true |
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| North Little Rock table review |
Study guide for Table assessment |
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true |
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| Yukon table review |
Study guide for Table assessment |
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true |
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| Fontana table review |
Study guide for Table assessment |
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| Pulling |
Information about pulling the pizzas from the oven, how to properly cut and finish out the pizzas. |
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| Broken Arrow table review |
Study guide for Table assessment |
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| Pastas |
Information about recipes and how to properly prepare all of our baked pastas. |
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true |
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| Enid Table review |
Study guide for table assessment |
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true |
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| How to enter an Open Item into Toast |
This lesson covers how to ring in an Open Item within Toast. |
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| How to Create and Edit Shifts in HotScheudles |
This lesson will teach you how to create and edit shifts in HotSchedules. |
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| Time & Temperature Control |
Information about proper Time & Temp controls in the BOH. |
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true |
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| How to Post and UnPost a Schedule In HotSchedules |
This lesson will teach you how to post an unpost schedules in HotSchedules. |
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| How to Change the Guest Count on a Dine-In Order |
This lesson covers quickly changing the cover/Guest count on a check within Toast. |
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| Flow of Food |
Information about what is the Flow of Food and how to maintain quality throughout the process. |
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true |
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| MakeSide with Pasta |
This is a place holder, there is no lesson attached. No further action is needed. |
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true |
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| MakeSide w/o Pasta |
This is a place holder, there is no lesson attached. No further action is needed. |
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true |
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| Toppings A - BOH Study Guide |
Test of the toppings and order of toppings for our top selling specialty pizzas. |
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| How to add a specialty to an employee in Stratex |
Specialties act as secondary jobs. Many employees have multiple specialities in Stratex. For example a Server may also have a FOH Trainee or FOH Trainer Speciality. This lesson will teach you how to manage specialties.
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| Toppings A Study Guide |
This is a test about our top selling pizzas and what is on them, including sauces and toppings. |
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true |
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| Stratex Recruiting Process Overview |
This lesson is a broad overview of how the Stratex Recruitment process works. |
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| Dish Room Operations |
Information about the ins & outs of proper operations of the Dish Room. |
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true |
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| Toppings B - BOH Study Guide |
Questions about toppings and order of toppings for Specialty pizzas |
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true |
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| The Stratex Application Process |
This lesson will help you to understand the process that applicants go through when applying for a job in Stratex. |
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| Viewing applicants and the status of new hires in Stratex |
This lesson will teach you how to access applicants and new hires in Stratex. |
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true |
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| Accessing a New Hire In Stratex |
This lesson will teach you how to access and work with new hires once you have recruited them in Stratex. |
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true |
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| Declaring Support Tips In Toast |
This lesson will walk you through the new process of declaring tips in toast for support and other no directly tipped employees. |
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true |
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| New Hire Employer Onboarding Tasks in Stratex |
This lesson will teach you about the manger or employer steps necessary during onboarding. |
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true |
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| New Hire EmployER Onboarding Tasks in Stratex |
This lesson will teach you about the manger or employer steps necessary during onboarding. |
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3000041327 |
true |
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| New Hire EmployEE Onboarding Tasks |
This lesson will teach you about the employee portion of the onboarding process |
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3000041326 |
true |
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| How to Find a Previous Day's Check to Reprint Receipt or Refund Credit Card |
This lesson will cover how to locate a check from a previous day and adjust the credit card payment or reprint the receipt. |
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true |
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| Complete New Hire in Stratex |
This lesson will teach you how to complete a new hire in Stratex |
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true |
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| How to give a pay raise to a member of the restaurant staff |
This lesson will teach you how to provide a raise in Stratex. |
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3000041489 |
true |
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| How to Use Discounts in Toast |
Discount, Discounts, Discounts. This lesson shows you how to use check and item level discounts in Toast. |
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| How to Choose Which Discount to Use |
This is an oldie but goodie. In the heat of the night what discount should you use? This lesson will help with that. |
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true |
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| How to Transfer a Check or Table In Toast |
This lesson covers transferring checks and tables between servers in Toast. |
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true |
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| How to Edit a Closed Check In Toast |
This lesson covers making changes to a check that has been closed. |
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true |
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| How To Void An Item In Toast |
This lesson covers voiding an item that has not been made in Toast. Remember to discount food that was made and void food that was not made. |
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true |
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| How to 86 and item or Add An Available Quantity |
Sometimes we run out of stuff... It happens. This lesson covers 86ing and item so it cannot be ordered or setting the number of available units of an item. |
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3000036728 |
true |
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| How to Set the Promise Time in Toast |
This lesson covers how to set the promise time in toast. |
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true |
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| How To Enter a Future Order |
People love pizza and sometimes they plan ahead. This lesson covers entering an order for a future date or time... "Where we're going we don't need roads..." |
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true |
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| How to Fire a Future Order to the Kitchen Now |
This lesson goes over how to fire a future order ticket to the kitchen now, instead of the scheduled time. |
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true |
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| How to Retrieve a Future Order |
Toast allows you to schedule orders for future dates. This lesson will show you how to access future orders in Toast and how to manage those orders. |
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true |
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| How to Reprint An Order To The Kitchen |
Help! The printers all ran out of paper... Good news, this lesson will teach you how to resend that order to the kitchen. |
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3000036794 |
true |
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| How to Set Up a House Account (For Employee Food) |
This lesson demonstrates how to setup house accounts for an employee. A house account allows an employee to charge food or merchandise to their pay check. |
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| How to View the Balance on a House Account |
Need to check the balance on an employee's house account? This lesson will show you how. |
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true |
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| How To Charge Food To a House Account In Toast |
Now that you have set up house accounts... this lesson will show you how to charge an employee's food to their time card. |
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true |
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| How to Assign a Mag Card in Toast |
This lesson will show you how to assign and manage mag cards in toast. Remember: All cash handling employees must use a mag card! |
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true |
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| How To Adjust a Time Card in Toast |
Everyone wants to get paid and this lesson will help you learn how to edit time cards so that people get paid for the correct amount of time worked. |
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true |
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| How To Open a Cash Drawer In Toast |
This lesson covers setting up a cash drawer in Toast. |
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true |
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| How Handle a Paid Out In Toast |
Doing paid outs is simple in Toast. This lesson will show you how easy. |
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true |
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| How To Do a Paid-In In Toast |
Money comes and money goes but in this article we put money in. |
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true |
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| How to Reconcile a Server In Toast |
This lesson covers how to reconcile a server in toast. Don't forget your duties! |
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true |
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| How to Close the Day in Toast (Run End of Night) |
This lesson will cover closing the day in Toast. |
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3000036783 |
true |
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| How to Run A Z Report in Toast (Daily Sales Report) |
This lesson covers running a daily sales report in toast |
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3000036784 |
true |
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| How to Handle an Internet Outage and Run in Offline Mode |
This lesson cover's everyone's favorite thing... no internet. Good news Toast handles this well and you have a cellular backup so it should be very rare. |
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| Redeeming A Gift Card |
This lesson will walk you through how to redeem a gift card on a standalone terminal. |
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| Issuing A Gift Card |
This lesson will walk you through how to issue a gift card on a standalone terminal. |
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3000036829 |
true |
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| Checking the Balance on a Gift Card |
This lesson will walk you through how to check the balance on a gift card on a standalone terminal. |
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3000036832 |
true |
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| Voiding a Gift Card |
This lesson will walk you through how to void a gift card on a standalone terminal. |
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3000036833 |
true |
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| Reprinting the Last Gift Card Transaction |
This lesson will walk you through how to print the last gift card transaction on a standalone terminal |
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3000036843 |
true |
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| Reconciling a server's gift card sales at the end of their shift |
This lesson will walk you through how to reconcile a server's gift card sales on a standalone terminal at the end of their shift. |
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3000036857 |
true |
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| Reconciling Gift Cards at the End of the Night |
This lesson will walk you through how to reconcile your gift cards on a standalone terminal at the end of the night. |
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3000036845 |
true |
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| Finding Cover Counts With Advanced Filters |
This course will help you learn how to use advanced filters in toast to locate table turn times by service type. |
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3000038029 |
true |
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| Completing an Excel Based Countout |
This lesson will show you how to complete an excel based count out. You will learn how to enter sales and other POS data and record your deposit. |
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3000038726 |
true |
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| Opening a Second Drawer. |
During the transition between bartenders or cashiers it can become important to be able to open a second drawer while the first drawer is being counted down. |
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3000038928 |
true |
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| How to audit hours in Toast |
Controlling labor cost is an important part of managing a restaurant. Auditing hours at the end of every shift, the end of the night, and during the weekly Monday payroll process is essential. This lesson will teach you how to review hours in Toast |
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| Employee Data Flow between Recruitment, HR, POS, and Scheduler |
Understanding how employee data moves through the various HR, POS, Payroll, and Scheduling. This lesson will help you understand how employees are created and how they are maintained. |
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3000041219 |
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| Understanding The Group Cash Report |
The Group Cash Overview Report brings multi-location restaurants insight into cash activity for their other locations. |
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3000038105 |
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